Troubleshoot Your Zoom Microphone

  1. Select the ^ button next to the Mute/Unmute button.
    If the resulting pop-up menu displays a choice of microphones, you can try selecting a different microphone
  2. Select Audio Settings...
  3. In the window that opens, move the volume slider to its maximum
    (Note: You can move the slider only if Automatically adjust microphone volume is unselected.)
  4. Test the volume:

    1. Select Test Mic
    2. Speak into the microphone and notice the volume level
      Note: Make sure you are unmuted
    3. After speaking, press Recording and listen to yourself speaking